Does Apple Care Plus Cover Water Damage?

Apple Care Plus is a service offered by Apple that extends the warranty of your device and provides coverage for accidental damage. But does it cover water damage?

Paul Taylor

Updated

March 16, 2023

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Apple Care Plus is a service offered by Apple that extends the warranty of your device and provides coverage for accidental damage. But does it cover water damage?

Whether you're clumsy or not, you always run the risk of you or someone else spilling water or a drink over your Apple device. In fact, if you're at a pool party or somewhere near a waterbody, it won't take two seconds for your Apple device to take the plunge. So, it's no surprise that you're curious whether Apple Care Plus will bear the brunt of the water damage to your device.

AppleCare+ for iPhone includes coverage for two incidents of accidental damage from handling. Each incident is subject to a service fee or deductible of $50. The damage does not include wear and tear from sweat or rain but only from accidental handling.

Spilling your drinks on your phone is the most common water damage suffered by our devices, followed by dropping them into a body of water. Even if you haven't, there is always a chance of it happening. So, your concern is right to inquire about the water damage coverage before investing in an AppleCare+ plan.

As Apple enthusiasts, we know all about their products and service plans. Hence, we have put together this guide to help you understand what you can expect from the AppleCare+ plan. We'll go over what AppleCare Plus covers and whether or not water damage is one of those things, followed by some tips to avoid water damage in the first place.

Table of Contents

‍Does AppleCare+ Cover Water Damage?

AppleCare+ is a great way to extend the warranty on your Apple device and get some extra protection in case of accidental damage. But what does it cover? Let's take a look at whether or not AppleCare+ covers water damage.

Generally speaking, AppleCare+ does not cover water damage. This is because water damage is considered a "pre-existing condition" and is thus excluded from the coverage.

However, there are some circumstances in which AppleCare+ may cover water damage. For example, if a flood or other natural disaster damaged your device, you may be able to make a claim. Similarly, if your device was accidentally dropped in water, you may also be able to make a claim.

To make a claim, you will need to contact AppleCare+ customer service and provide them with proof of purchase and details of the incident. Once your claim is approved, you can get your device repaired or replaced. However, you have to pay $50 deductibles, apart from the AppleCare+ plan to get your device repaired from the Apple service center.

So while it's not covered under the plan, it is still worth considering you don't have to consult a third-party service. If you're unsure whether or not your particular situation falls under an exception, contact AppleCare+ customer service for more information.

How Can You Keep Your Apple Device Safe from Water Damage?

Water damage is one of the people's most common problems with their Apple devices. It can happen when your device is dropped in water or exposed to moisture. If you're not careful, water damage can ruin your device and cause it to stop working. There are a few things that you can do to protect your device from water damage.

Firstly, always keep your device in a case or cover when you're not using it. This will help keep water and other liquids away from the sensitive parts of your device. Secondly, avoid using your device in extreme weather conditions, such as rain or snow. If you must use your device in these conditions, keep it well protected.

What to do If Your Apple Device has Fallen in Water?

If you've ever dropped your phone in water, you know the sinking feeling that comes with it. Whether it's a puddle of rainwater or an accidental dip in the pool, water and electronics don't mix. But all hope is not lost if your Apple device takes a tumble into H2O. If your iPhone, iPad, or iPod gets wet, here's what to do.

Once your device is turned off, remove any external case or accessories. This includes your phone case, screen protector, headphones, etc.

Next, gently wipe off any water or debris from the outside of your device using a soft, lint-free cloth. Do not use towels, tissues, or other rough materials, as these can damage your device further.

Now it's time to dry off your device. The best way to do this is to use a soft, absorbent cloth to pat dry it gently. You can also use a vacuum cleaner with a nozzle attachment to lightly suck up any remaining moisture. If you have access to a can of compressed air, you can use that to blow out any water from ports or other hard-to-reach places.

Once your device is dry on the outside, it's time to focus on the inside. The best way to do this is by using a desiccant, a substance that absorbs moisture. Silica gel packets are a common type of desiccant and can usually be found in shoe boxes or new electronic packaging. Place your device in a container with several silica gel packets and seal it tightly. Let it sit for at least 24 hours to give the desiccant time to work its magic.

Once you're confident that your device is dry on the inside, you can turn it back on if it powers on without any issue.

If your device doesn't turn on, or you see signs of water damage like a distorted screen or malfunctioning buttons, you'll need to take it to an authorized Apple service provider for repair.

So there you have it! These are the steps you must take if your Apple device falls into the water. By following these tips, you'll be able to save your device and avoid costly repairs.

What Is Covered in AppleCare+?

AppleCare+ is an extended warranty plan that provides additional coverage for your Apple device. It includes 12 months of hardware repair coverage and up to two incidents of accidental damage coverage. AppleCare+ also includes 24/7 technical support from Apple.

Here are the aspects covered under AppleCare+:

Hardware Repairs

If your device needs to be repaired, you can take it to an Apple Store or an Apple Authorized Service Provider. You'll get priority access to Apple technicians, and they will help troubleshoot your issue and provide repairs if needed. In most cases, your device will be repaired on the spot.

Accidental Damage

If you accidentally drop your device or spill something on it, you can file a claim with AppleCare+ to have it repaired. You can use Apple's online claim system or take your device to an Apple Store or an Apple Authorized Service Provider.

Technical Support

If you need help using your device, you can contact AppleCare+ 24/7 for technical support. They will help troubleshoot any issues and provide helpful tips on how to use your device.

What AppleCare+ Doesn’t Cover

There are some things that AppleCare+ does not cover, such as damage caused by intentional misuse, normal wear, and tear, or accidents that occur outside of the two-year coverage period. Additionally, AppleCare+ does not cover lost or stolen devices. However, if you want a more secure plan that covers you for stolen and lost devices, you can get the AppleCare+ with theft and loss.

Purchasing AppleCare+

You can purchase AppleCare+ when you buy a new Apple device or within 60 days of purchasing an eligible device. To add AppleCare+ to your current device, you must take it to an Apple Store or an Apple Authorized Service Provider.